Terms and Conditions
Effective Date: 28 February 2025
Welcome to Dhivirya Counseling (“Website,” “we,” “our,” or “us”). By accessing or using dhiviriyacounseling.com (the “Website”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please do not use the Website.
1. Services Provided
Dhivirya Counseling provides an online platform that connects individuals seeking psychological counseling (“Users”) with professional psychologists and counselors (“Counselors”). We facilitate communication between Users and Counselors but do not provide medical, psychiatric, or clinical diagnosis or treatment.
2. Eligibility
By using this Website, you represent that you are at least 18 years of age or have parental/guardian consent if you are under 18. You also confirm that you have the legal capacity to enter into this agreement.
3. User Accounts
- Users must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Payment and Fees
- Users agree to pay the fees associated with counseling sessions as listed on the Website.
- Payments are processed through our third-party payment gateway.
- No refunds will be provided once a counseling session has been completed.
5. Code of Conduct
Users and Counselors must adhere to professional and ethical conduct, including but not limited to:
- Respectful communication.
- Maintaining confidentiality.
- No harassment, discrimination, or abusive behavior.
- No sharing of misleading or false information.
6. Confidentiality and Privacy
- We are committed to protecting User privacy. Our Privacy Policy explains how we handle personal data.
- Counselors are required to maintain confidentiality regarding all User interactions, except where disclosure is required by law.
7. Disclaimer of Liability
- Dhivirya Counseling is not responsible for the accuracy or effectiveness of any counseling services provided.
- We do not endorse or guarantee the professional qualifications of any Counselor.
- Users acknowledge that counseling services provided through the Website are not a substitute for medical or psychiatric care.
8. Termination of Services
We reserve the right to suspend or terminate any account that violates these Terms without prior notice.
9. Limitation of Liability
To the maximum extent permitted by law, Dhivirya Counseling shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our Website.
- Any interactions between Users and Counselors.
- Technical failures or service disruptions.
10. Changes to Terms and Conditions
We may update these Terms from time to time. Continued use of the Website after any modifications constitutes acceptance of the revised Terms.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be resolved in the courts of Chennai, Tamil Nadu.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at: Dhivirya Counseling
Email: contact@dhiviriyacounseling.com
Phone: 91-6369136751
By using Dhivirya Counseling, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.